en

House Rules

Our main goal is creating a safe environment for our Pole Heaven community. We need to follow certain rules which enables our students to train in a secure habitat. please read and adhere to the rules carefully.

Sign-in, cancellation, delete classes

  • 1.1 How to sign-up for class: Before your first training session, contact us who will help you choose the best time for your training. If you are already part of our team, you will be able to book an appointment through our booking4.us booking tool. Access will be provided by your coach.

  • 1.2. Cancellation: You need to cancel your booked class 24 hours prior lesson booking. If you cancel within 24 hours, you will be charged for the lesson.

 Fees, monthly pass 

  • 2.1. Bank transfer or cash payment are both available.

  • 2.2. In case of a valid pass, it must be handed over to the coach before training.

  • 2.3. The current price list is available on our website and at the reception desk.

  • 2.4. The pass is not transferable; it could only be used with the coach you purchased it from.

  • 2.5. Passes are personal and non-transferable.

Trainings

  • 3.1. For the safety and privacy of the participants, visitors are not allowed to enter the classes.

  • 3.2. Please arrive on time! Don't disturb your training partners by being late, especially on your first training session where you will have to fill in a health declaration form.3.3. Our training sessions are mainly coeducational with a few exceptions. Male guests are kindly requested to change in the small changing room.

  • 3.4. For safety reasons please consult your fellow coaches and students in case you wish to bring any house-trained pets.

Cleanliness, occupational health and safety

  • 4.1. In case you recognise any symptoms of infectious or disease, please do not attend the training and seek medical help as soon as possible.

  • 4.2. To keep the Studio clean, please leave your shoes in the designated area. It is forbidden to enter the changing and training rooms in your shoes you wear on the streets.

  • 4.3. In case of rainy weather, please leave your umbrella folded up outside the entrance!

  • 4.4. If you use glasses, cutlery, mugs, please wash them or place them in the dishwasher!
  • 4.5. Keep the rooms, poles, toilets and showers clean. Just remember to leave it as you would like to find it!
  • 4.6. Remove all jewellery before training, especially rings, bracelets, anklets and navel piercings. Not only can they case accident, but they can also damage your pole/hoops.
  • 4.7. In case you happen to have an injury, open wound or bruise, please tape the area to minimalize the risk of infection.
  • 4.8. Attending classes under the influence of alcohol or other substances is FORBIDDEN! Any incident will result in exclusion from the class and from Pole Heaven.
  • 4.9 Everyone attends the classes at their own risk, Pole Heaven is not responsible for injuries or accidents.
  • 4.10. Pole Heaven studio is not responsible for your personal belongings and valuables and will not be liable for any damages.
  • 4.11. Smoking in the studio is strictly forbidden.
  • 4.12. Any damage to studio equipment or must be compensated by the person who caused the damage!
  • 4.13. The sport equipment in the studio can only be use in the presence of a trainer. In case you book the practice class please make sure you exercise elements you can safely perform.
  • 4.14. Its our comment interest to keep the House Rules, the tidiness and to keep silence on the corridors especially during the evening hours.
  • 4.15. Please feed the trash to the bin, because the floor is on a diet!

In case have any further questions, please contact Krisztina Kozák-Bartos the owner of Pole Heaven, on one of the provided contact details.